Billing Terms and Conditions

Tullestory Payment Policy

 

1. Accepted Payment Methods
At Tullestory, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience.
We accept the following payment methods:

Credit & Debit Cards: Visa, MasterCard, American Express
PayPal
Apple Pay & Google Pay
Bank Transfers (for bulk orders – contact us for details)

All payments are processed in U.S. Dollars (USD).

 

2. Payment Processing
Payments must be completed at the time of purchase.
Orders will not be processed or shipped until full payment has been received.
If a payment is declined or fails, the order will not be confirmed.

 

3. Pricing & Currency
All prices listed on Tullestory are in U.S. Dollars (USD).
Prices are subject to change without notice.
Any applicable taxes and shipping fees will be calculated at checkout.

 

4. Secure Payment Processing
Tullestory uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
We do not store your credit card or payment details.

 

5. Refunds & Chargebacks
Refunds are processed according to our Return & Refund Policy. Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at support@tullestory.com

 

6. Fraud Prevention
Tullestory reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
Additional identity verification may be requested for high-value transactions.

 

Contact Information:

Business Name: Tullestory LLC
Address: 1905 N Sherman Street Ste 200, Denver, Colorado 80203
Email: support@tullestory.com
Phone: 720-263-6028
Customer Service Hours: Monday to Saturday: 9:00 AM – 5:00 PM (EST)
We do our best to reply to your email within 1–2 business days.

Thank you for shopping with Tullestory!